FAQ

General Qs

A: Spectranet 4G LTE is the advanced Technology deployed by major telecom companies worldwide. Spectranet brings Long Term Evolution (LTE) technology on its 2.3 GHz band to your home and office.


A: LTE and WiFi are both wireless access technologies. However, both standards are aimed at different applications.


A: Information about Spectranet 4G LTE is available in this website. Alternatively, please call our customer care line at 08002345678 from 0800hours to 1900hours

A: You can sign-up for our services at our Spectranet Authorised Resellers, and Spectranet Shops. Alternatively, you can also call our Customer Care Line at 08002345678

A: Compared to other Internet Service Providers in Nigeria, Long Term Evolution (LTE) on 2.3Ghz spectrum is currently the most advanced wireless access technology.

With Spectranet 4G LTE, you will enjoy:

  • High speed Internet access without any messy cables and wires.
  • Better quality of service, without interruptions.
  • Seamless Internet experience.

A: To subscribe to Spectranet 4GLTE services, you MUST be over 18 years old with a valid Identification Document. If you are a foreigner, you will need to produce a valid passport and VISA. For more details on documents kindly call our customer care helpline on 08002345678 or send a mail to care@spectranet.com.ng

A: Yes! You are eligible to subscribe to our Spectranet 4G LTE services. You are required to submit copy of valid Passport & VISA and 2 color photographs.

A: Yes. You can have more than one Spectranet 4GLTE account/subscription provided they are different service types.

A: Best Effort Basis – Wireless Access service is provided on a shared basis among all users. The Internet user experience and average online speeds are dependent on a few external factors including, but not limited to, user location, distance from the communication towers, the number of concurrent users, user computer hardware and software, the source (e.g. visited websites) and etc. Spectranet shall endeavour to provide the best possible services to users. In addition, Spectranet is committed to the Fair Usage Policy to ensure all users receive the best performance. .

Connect To What Matters: Call or email:

  07002345678, 08002345678, +23415010000
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